(your street city) (date) (name streeet city) Dear ____ (name): Thank you for your recent request of a _____ (name of company's) charge account. We appreciate your interest. We routinely conduct a credit investigation before new accounts are opened. The information you supplied us to support your credit application is incomplete. Therefore, when it is convenient, please call the Credit Office. We are sure that you can provide us the needed information to reconsider your request. We look forward to talking to you. Sincerely yours, (name) (title)